Digital Form Submission

Welcome to our digital forms submission page. Please fill out the required fields below to provide essential information for your physical therapy session. Once completed, click ‘Submit’ to send your form directly to your physical therapist. Thank you for your cooperation!

Patient Information

Patient Information
Insurance Information
Authorization
Symtoms Continued
Surgeries/Hospitalizations
This questionnaire has been designed to give the doctor information as to how your neck pain has affected your ability to manage in everyday life. Please answer every section and mark in each section only ONE box, which applies to you. We realize you may consider that two of the statements in any one section relate to you, but please just mark the box, which MOST CLOSELY describes your problem.

Payment Policy and Procedures

Please read carefully before you sign. Your signature acknowledges understanding of items set forth herein. If you have questions regarding any sections, please ask our staff for assistance.
Release of Information
Consent to Medical and Therapeutic Services
Financial Agreement/ Guarantee of Payment and Assignment of Benefits
Managed Care Plan Obligations
Cancellation/No Show Policy/Late Policy
HIPAA Privacy Authorization
Your information may be sent to healthcare providers, health insurance companies protected by the federal privacy regulations, and to the individual(s) of your choice.
Your information may be transferred or utilized between the administration and professional staff • Transferred from OPPT to the billing contractor who handles our billing. They have signed an agreement not to utilize your records other than those necessary to administer your insurance claim and pervade internal reports to OPTIMUM PERFORMANCE PHYSICAL THERAPY, LLC.

ATTENDANCE POLICY

Time is valuable! Our treatment model provides one-on-one time with your therapist for every appointment. We understand that situations occasionally arise requiring you to cancel an appointment and will work with you to make schedule changes whenever possible. However, to allow us to provide individualized care to every patient, we have implemented the following cancellation policy.

Notice Requirement:

If you need to cancel or reschedule an appointment, please provide us with at least 24 hours' notice. This allows us to offer the time slot to another patient who needs care. Phone call, voice message and email are all acceptable forms of notification.

Cancellation Fee:

Appointments cancelled or rescheduled with less than 24 hours' notice will incur a $75 cancellation fee, unless able to be rescheduled for the same day. This fee covers the time reserved for your appointment and helps us maintain our scheduling efficiency. This fee is not billable to insurance and payment will be requested on your next visit. If our office must cancel your appointment for any reason you may choose to meet with another available therapist on the same day, reschedule to another day, or cancel the appointment- you will not be charged.

Illness:

To maintain the health and safety of our staff and patients, the cancellation fee will be waived for acute illness. If you miss 2 consecutive visits due to illness, we may ask that you consult with your doctor before returning to PT.

Work Conflict:

Scheduling challenges due to work demands will be addressed by your therapist on an individual basis and should be discussed on your first visit.

No-Show Policy:

If you do not show up for your scheduled appointment or arrive more than 15 minutes past your appointment time without notifying us, you will be charged the full $75 fee. If you miss 2 appointments without contacting us, you will be discharged from our care. Communication is key to reaching your therapy goals!

Reminders:

As a courtesy to our patients, when requested we will provide calls or email reminders 1-2 days prior to scheduled appointments. Please note, we need current and correct contact information to provide this service, and the cancellation policy remains in effect even if you do not listen to or read your reminder message!

If you have any questions or need to cancel or reschedule your appointment, please contact our office at 410-828-6778 or [email protected]. We appreciate your understanding and cooperation in this matter. I acknowledge I have read and understand the above cancellation policy.

Understanding Your First Visit

Cancellation Policy

We take great pride in the time and service we provide our patients. We know your time is valuable and we are dedicated to providing you a thorough, comprehensive treatment at each and every visit. You will always be served with the highest level of respect, integrity and in the most cost-effective manner. We would appreciate your consideration as well. Patient cancellations and missed appointments are inevitable. In the event you are going to be late or cannot attend your appointment, please call Optimum Performance Physical Therapy at 410-828-OPPT (6778) to notify our staff. Failure to notify staff may result in a $75.00 cancellation/no show fee less than 24 hour notice.

Insurance

We participate with most insurance plans. Ultimately, it is your responsibility to know and understand the terms of your insurance coverage. Your insurance plan is a contract between you and your carrier. It is your responsibility to know whether your insurance carrier requires a referral or script. In the event that you arrive without a referral when one is required, you will be responsible for the bill or your visit will be rescheduled. We will verify benefits for Physical Therapy and help you understand your coverage. Please remember however, that benefits are not a guarantee of coverage or payment.

Co-Payment

This is a fixed amount set by your insurance company, which you are obligated to pay at the time of service. If your co-pay becomes a burden, please let us know. Legally we cannot waive your co-pay, but we can offer payment plans. Our main goal is to optimize your quality of life.

Co-Insurance

This is your cost share, usually calculated as a percentage of the cost of the service. Each plan and coverage is different. Please check with your insurance company.

Deductible

This is the amount you are responsible for before your insurance plan starts paying for services. Deductibles may not apply to all services. Please check with your insurance company.

Home Exercises

During your time at Optimum Performance Physical Therapy, LLC, we will prescribe exercises to be completed at home. These are individually designed to focus on your biggest limitations. It is important to complete the exercises as prescribed to make gains in range of motion, strength, and function. Failure to comply with the exercise recommendations prescribed to you can adversely affect your recovery. Please make your home exercise program a top priority. We want the best for you and your health. Your active participation and diligence will help us help YOU!

If you have questions or concerns, contact us at 410-828-OPPT (6778) or www.oppt.biz. We look forward to working with you!